Housekeeping & Galley Utility

Professional housekeeping practices combined with essential kitchen and food preparation skills for cruise environments.

Begin Your Cruise Career

Program Overview

The Housekeeping & Galley Utility Program at BSTC provides trainees with the essential skills required to perform two of the most in-demand roles on international cruise ships. Through structured, hands-on training, BSTC prepares students to master cruise-standard housekeeping routines—ranging from cabin maintenance and linen handling to sanitation and public area care.

This program equips trainees with essential skills for two of the most important departments on cruise ships: housekeeping and galley operations. Students learn how to maintain world-class cleanliness, manage guest cabins and public spaces, and apply proper sanitation procedures according to international standards.
Through hands-on practice, trainees also gain fundamental galley skills such as food preparation, utensil handling, workstation hygiene, and kitchen support. BSTC ensures every student builds the discipline, precision, and work ethic required to perform confidently in a fast-paced, multicultural cruise environment.

This dual-competency training produces highly adaptable and job-ready crew members who can excel in both housekeeping and galley departments—two roles that are always in high demand on cruise vessels.
Trainees learn to work efficiently under pressure, follow strict hygiene protocols, and collaborate effectively as part of an international team.
With strong foundations in cleanliness, organization, safety, and kitchen support, graduates enter the industry prepared to deliver consistent, reliable performance from day one—making them valuable assets for global cruise lines.

What Makes This Program Unique

The Housekeeping & Galley Utility Program at BSTC stands out because it combines two essential departments into one integrated training pathway. This gives trainees a competitive advantage, making them more adaptable and prepared for various onboard roles.
Cruise lines value crew members who can perform consistently, follow high hygiene standards, and work efficiently—qualities BSTC intentionally builds through structured, real-world training.

Learning Areas

BSTC’s Housekeeping & Galley Utility Program develops a complete set of skills required by international cruise lines. Each learning area is crafted to build competency, discipline, and real-world readiness.

Cabin & Public Area Cleaning Mastery

Trainees learn cruise-standard housekeeping techniques, including precise bed making, efficient linen management, restroom sanitation, deep-cleaning routines, and surface polishing. These skills ensure passengers experience spotless cabins and well-maintained public spaces throughout their stay.

Hygiene, Sanitation & Chemical Handling

Students are trained in global sanitation protocols, safe chemical usage, contamination control, waste management, and international health compliance. This knowledge is essential for maintaining safety and cleanliness on board cruise vessels.

Galley Support & Essential Food Preparation Skills

This module provides hands-on training in basic food preparation, ingredient portioning, workstation organization, utensil care, and dishwashing operations. Trainees also learn how to assist chefs efficiently in high-volume kitchen environments.

Safety Awareness & Operational Discipline

Students develop strong awareness of workplace hazards and learn proper movement within tight spaces. BSTC teaches strict safety protocols that support smooth, accident-free operations across both housekeeping and galley departments.

Teamwork, Communication & Service Behavior

Working on a cruise ship means collaborating with diverse, multicultural teams. Trainees enhance their communication skills, teamwork abilities, and service-minded attitude to ensure efficient coordination during daily operations and peak service hours.

Professional Attitude, Time Management & Work Ethics

BSTC instills discipline, punctuality, reliability, and a strong work ethic. Students learn to manage demanding schedules, maintain professionalism, and deliver consistent performance—qualities highly valued by global hospitality employers.

Housekeeping & Galley Utility program at BSTC

Why Cruise Lines Value Our Graduates

At Berlian Scranton Training Center, we combine world-class training, proven methodologies, and personalized support to prepare students for success in the global cruise and hospitality industry.

Disciplined and detail-oriented

Efficient in fast-paced environments

Knowledgeable in global sanitation standards

Team-focused and respectful

Reliable under pressure

Begin Your Cruise Career Path

Our Facilities

We provide real-world training environments that prepare you for your future workplace.

Multimedia Classrooms

Air-conditioned learning spaces equipped with modern training technology.

Student Dormitory

Comfortable housing created to support disciplined and focused education.

Hotel & Restaurant Simulation

Practical training spaces created to mirror real cruise hospitality work.

Certified Instructors

Expert instructors with certified qualifications and industry experience.

Visa & Documentation Support

Guidance and support for visa processing and essential document services.

Cruise Line Partnerships

Berlian Scranton Training Center collaborates with leading international cruise lines to offer graduates access to employment opportunities, internships, and real-world experience aboard luxury vessels worldwide.
Our cruise line partners value:

Highly trained and professional crew members

Strong hospitality and service skills

Cultural adaptability and language proficiency

Dedication to excellence and teamwork

LPK Berlian Scranton Training Center Partnerships with several cruise lines

Our Alumni Around the World

Meet our graduates who are now building successful global careers across leading cruise lines and hospitality companies.

Reviews

Alumni Success Stories

Discover how our training programs have positively impacted the careers of our graduates in the competitive cruise industry.

★★★★★

“BSTC gave me the confidence and discipline I needed to work on an international cruise ship. The training felt real, the instructors were supportive, and now I’m living my dream career at sea.”

Rizky Pratama – Waiter, Royal Caribbean

★★★★★

“I had no hospitality background before joining BSTC, but the program transformed my skills completely. The hands-on practice and English training helped me adapt quickly onboard.”

Melati Saraswati – Cabin Steward, MSC Cruises

★★★★★

“The simulation facilities and structured training prepared me well for the demands of working in a galley. BSTC’s support—from training to departure—was truly exceptional.”

Aditya Nugroho – Galley Utility, Carnival Cruise Line

★★★★★

“The soft skills and cultural understanding classes were extremely valuable. Thanks to BSTC, I can confidently interact with guests from all over the world.”

Annisa Putri – Guest Services Associate, Norwegian Cruise Line

★★★★★

“My experience with BSTC was life-changing. The instructors pushed me to improve every day, and the OJT program made me job-ready before even boarding the ship.”

Samuel Hartono – Bar Utility, Costa Cruises

★★★★★

“I never expected to work abroad, but BSTC opened that opportunity for me. The training, discipline, and guidance were exactly what I needed to succeed.”

Dinda Ayu Lestari – Housekeeping Attendant, Princess Cruises

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Begin Your Journey with Berlian Scranton

Take the first step toward a global cruise career through our industry-focused and instructor-led training programs.

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